When a telephone consultation is not sufficient, virtual care through telehealth can be an effective alternative for interactions with patients during the COVID-19 pandemic.
A reminder of legal, ethical and professional rules to be taken into consideration:
Example of a form that can be sent to the patient to obtain verbal consent:
Note that all information shared during our virtual encounter is considered confidential. Although telehealth uses secure and certified technologies, there are privacy risks associated with any digital communication. You can help mitigate that risk by being in an environment that facilitates maintaining confidentiality. In addition, this consultation will not be recorded nor used for purposes other than those intended. Please let me know if you understand and agree.